Troubleshooting VPNs: How to Fix Common Issues

Virtual Private Networks (VPNs) are a popular tool for ensuring privacy and security while browsing the internet. However, like any other software, VPNs can encounter issues that prevent them from working properly. In many cases, these problems are actually due to user errors rather than faults with the VPN provider. Troubleshooting VPNs can be challenging, especially for those unfamiliar with network-related problems on computers. In this article, we will provide you with eight steps to help you troubleshoot and fix common VPN issues.

Restart Your Computer

Troubleshooting VPNs: How to Fix Common Issues

The first step in troubleshooting a VPN that is not working is simply restarting your computer. This basic solution often resolves connectivity problems, as some VPNs require a computer restart to function properly.

Reinstall the VPN Software

If restarting your computer does not solve the issue, the next step is to uninstall and reinstall the VPN software. Different VPNs may have compatibility issues with one another, such as conflicts with Tap adapters. By uninstalling all VPNs and then reinstalling the specific VPN you want to use, you can often resolve these problems. Moreover, some VPNs, like TorGuard VPN, excel at repairing broken drivers, making them a useful tool in fixing connectivity issues.

Reset the Application to Default Settings

Some VPNs offer an option to reset the application to default settings. This can be a helpful step in refreshing and resolving any issues with the VPN software.

Disable Kill Switches

Kill switches are security features that disconnect your internet connection if the VPN connection drops. While these switches are essential for maintaining privacy, they can also prevent internet access when the VPN is not in use. Disabling all kill switches can help restore internet connectivity.

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Update the VPN Software

Ensure that you are using the latest version of your VPN client. If you haven’t used the VPN in a while, visit the provider’s website to download and install the newest version. Updating the VPN software can often resolve compatibility and performance issues.

Reset Network Adapters

Troubleshooting VPNs: How to Fix Common Issues

If none of the above steps have resolved the VPN issue, you can try resetting the network adapters on your computer. This can fix problems related to network adapters or other network-related components. Resetting the network adapters provides a clean slate for your computer’s networking and can solve various issues.

Search for Solutions Online

If you are still experiencing problems with your VPN, it can be helpful to search for solutions on the internet. Forums, Reddit, and VPN support pages may have discussions or guides that address the specific issue you are facing. Community support and official resources can provide valuable insights to troubleshoot and fix your VPN problem.

Consider Switching VPN Providers

If none of the troubleshooting steps mentioned above have resolved your VPN issues, it might be time to consider switching VPN providers. Some VPNs are better at troubleshooting and offer more reliable connections than others. TorGuard VPN, for example, is known for its ability to address and fix problems. When choosing a new VPN, it is advisable to select a Tier One option from a reputable VPN provider.


Troubleshooting VPNs can be a complex task, but with the right steps, most common issues can be resolved. By following the troubleshooting process outlined in this article, you can identify and fix connectivity and performance problems with your VPN. Remember, if all else fails, it may be necessary to switch to a different VPN provider.

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Troubleshooting VPNs: How to Fix Common Issues

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